Causes: Delay : Paper arrives the sensor much later than required timing. Stay : Paper exists on the sensor for longer time than required. Remained : Paper has already existed on the sensor when turning on the machine.
Remedy: Mis-feed of paper 1 Does the paper mis-fed occur between Roll 1 Set Sensor and Feed Sensor? Yes Remove the mis-fed paper. Feed Sensor (PH6) 2 Check the status of Feed Sensor in the Signal Status Mode of the Service Mode. Signal Code : 108 (Feed Sensor) Is the status “L” when the paper is not passing beside the sensor? And is it “H” when the paper is passing beside the sensor? No 1. Is there any problem with the Drawer Connector which connects the machine and the Roll Deck. 2. Check if there is any problem with the wire connected to the Feed Sensor. 3. Replace the Feed Sensor if there is no problem with the wire. Cutter Home Position Sensor (MS8 & MS9) 3 Check the status of Cutter Home Position Sensors in the Signal Status Mode of the Service Mode. Signal Code : 094 (Cutter Home Position Right) 095 (Cutter Home Position Left) Is the status “H” when the Cutter is at each home position? And is it “L” when the Cutter is not at the home position? No 1. Check if there is any problem with the wire connected to the Cutter Home Position Sensor. 2. Replace the Cutter Home Position Sensors if there is no problem with the wire. Driving mechanism 4 Check the operation of Feed Clutch in the Operation Check Mode of the Service Mode. Device Code : 10 (Feed Clutch) Also open and close the Roll Deck, and check if the Main Motor rotates correctly. Does each Feed Clutch and Main Motor operate correctly? No Replace the Feed Clutch or Main Motor if it is defective.
Code: J-0104, J-0204, J-1004
Description: Registration Jam
Causes:
Remedy: Media mis-feed 1 Does the paper mis-fed occur around the Registration Roller? Yes Remove the mis-fed paper. Registration Sensor (PH1) 2 Check the status of Registration Sensor in the Signal Status Mode of the Service Mode. Signal Code : 100 (Registration Sensor) Is the status “L” when the paper is not passing beside the sensor? And is it “H” when the paper is passing beside the sensor? No 1. Check if there is any problem with the wire connected to the Registration Sensor. 2. Replace the Registration Sensor if there is no problem with the wire. Engine Unit 3 Is the Engine Unit closed firmly until it is locked? (Is the pressure around the Registration Roller correct?) No 1. Close the Engine Unit firmly. 2. Adjust the pressure around the Registration Roller. Driving mechanism 4 Check the operation of Registration Clutch in the Operation Check Mode of the Service Mode. Device Code : 11 (Registration Clutch) Does each Registration Clutch and Main Motor operate correctly? No Replace the Registration Clutch or Main Motor if it is defective.
Code: J-0105, J-0205, J-1005
Description: Process Unit Jam
Causes:
Remedy: Mis-feed of paper 1 Does the paper mis-fed occur around the separation area? Yes Remove the mis-fed paper. Separation Sensor (PH2) 2 Check the status of Separation Sensor in the Signal Status Mode of the Service Mode. Signal Code : 010 (Separation Sensor) Is the status “H” when the paper is not passing beside the sensor? And is it “L” when the paper is passing beside the sensor? No 1. Check if there is any problem with the wire connected to the Separation Sensor. 2. Replace the Separation Sensor if there is no problem with the wire. Transfer / Separation Corona 3 Is the Transfer / Separation Corona Unit installed to the machine correctly? Yes Install the Transfer / Separation Corona Unit correctly. Is the Corona Wire broken? Yes Replace the Corona Wire. HV Power Supply 4 Is the output from the HV Power Supply to the Separation Corona correct? No Replace the HV Power Supply.
Code: J-0106, J-0206, J-1006
Description: Fuser Jam
Causes:
Remedy: Mis-feed of paper 1 Does the paper mis-fed occur around the fuser area? Yes Remove the mis-fed paper. Exit Sensor (PH3) 2 Check the status of Exit Sensor in the Signal Status Mode of the Service Mode. Signal Code : 011 (Exit Sensor) Is the status “H” when the paper is not passing beside the sensor? And is it “L” when the paper is passing beside the sensor? No 1. Check if there is any problem with the wire connected to the Exit Sensor. 2. Replace the Exit Sensor if there is no problem with the wire.
Code: J-1300, J-1400
Description: Door Open while printing
Causes:
Remedy: Upper Unit / Exit Cover open 1 Is Upper Unit / Exit Cover open before the completion of printing? Yes Close the concerning nit firmly.
Code: n01
Description: Deck Jam
Causes:
Remedy: Mis-feed of paper 1 Does the paper mis-fed occur in the Roll Deck? Yes Remove the mis-fed paper. Roll 1 Set Sensor (PH7) Feed Sensor (PH6) 2 Check the status of Roll 1 Set Sensor and Feed Sensor in the Signal Status Mode of the Service Mode. Signal Code : 105 (Roll 1 Set Sensor) 111 (Feed Sensor) Is the status of each sensor “H” when you set the roll paper? No 1. Is there any problem with the Drawer Connector which connects the machine and the Roll Deck. 2. Check if there is any problem with the wire connected to each sensor. 3. Replace the concerning sensor if there is no problem with the wire.