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HP DesignJet Z2100

Error Codes List page 2

  • Code: 03:YZ
  • Description: Problem with Power Supply Unit.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Electronics Module Test Diagnostic to troubleshoot the problem further. • If the System Error continues, replace the Power Supply Unit (PSU).
  • Code: 06:YZ
  • Description: Failure reading/writing NVM in Hard disk.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Formatter.
  • Code: 08:YZ
  • Description: (or Front Panel is blank) No comunication between the Front Panel and the Main PCA.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Front Panel interface cable is not damaged and is correctly connected between the Main PCA and the Front Panel. • Check that the connections between the Formatter and the Main PCA are not damaged and are correctly connected. • If the System Error continues, replace the Formatter. • If the System Error continues, replace the Main PCA. • If the System Error continues, replace the Front Panel.
  • Code: 11:YZ
  • Description: Trailing Cable does not seem to be detected.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Trailing Cable is not damaged. • Check that the Trailing Cable is correctly connected betwen the Main PCA and Carriage PCA and make sure that the connectors in these boards are not damaged. • If the System Error continues, replace the Trailing Cable. • If the System Error continues, replace the Main PCA. • If the System Error continues, replace the Carriage PCA.
  • Code: 21.1:YZ
  • Description: Fail moving the Primer Motor of the Service Station.
  • Remedy: • Remove the Right Cover and make sure the cables from the Printmech PCA to the Service Station are connected and are not damaged. • Perform the Service Station diagnostic test to troubleshoot the problem further. • If the System Error continues, replace the Service Station. • If the System Error continues, replace the PrintMech PCA.
  • Code: 21:YZ
  • Description: Fail moving Service Station.
  • Remedy: • Remove the Right Cover and make sure the cables from the Printmech PCA to the Service Station are connected and are not damaged. • Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc• .) restricting the movement of the Service Station. • Perform the Service Station diagnostic test to troubleshoot the problem further. • If the System Error continues, replace the Service Station. • If the System Error continues, replace the PrintMech PCA.
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