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HP Color LaserJet 1500

Error Codes List page 2

  • Code: 07
  • Image:
  • Description: Chosen Personality Not Available error
    NOTE: This error can occur only with an HP color LaserJet 2500 series printer.
  • Remedy: The Ready light and Go light are blinking. The current job was canceled because the printer language (personality) is not supported or the carousel is not positioned correctly. 1 Ensure that the carousel is positioned correctly. 2 Press (GO) to clear the message. 3 If you printed the job using one of the PCL drivers, try printing using the PS driver, or vice versa. 4 Turn off the printer and remove or replace the language font DIMM (HP color LaserJet 2500 series printers only). CAUTION: You must turn off the printer before inserting or removing DIMMs.
  • Code: 08
  • Image:
  • Description: Data Received error
    NOTE: This error can occur only with an HP color LaserJet 2500 series printer. The Go light is on.
  • Remedy: The printer received data and is waiting for a form feed. Press (GO) to print the last page. Sending another print job can also cause the page to print.
  • Code: 09
  • Image:
  • Description: General Attention with Ability to Continue error
    The Attention light, Ready light, and Go light are blinking.
  • Remedy: 1 Press (GO) to try to continue printing. 2 If the error persists, switch printer drivers and try again to print.
  • Code: 10
  • Image:
  • Description: 68.x Permanent Storage error
    The Attention light is blinking. The nonvolatile memory (NVRAM) is temporarily full.
  • Remedy: 1 Press (GO) to clear the message. Check the printer settings. 2 Remove the Jetdirect card, if it is installed (HP color LaserJet 2500 series printers only), and then perform a cold reset. 3 Perform a NVRAM init.
  • Code: 11
  • Image:
  • Description: Accessory error secondary messages
    8x.yyyy EIO error The Attention light is blinking. A problem exists with the print server card. CAUTION: You must turn off the printer before inserting or removing the print server card to avoid damaging the print server card.
  • Remedy: 1 Remove the print server card and reinstall it to make sure that it is correctly installed. 2 Make sure that you are using a supported print server card. See chapter 7 for ordering information. 3 To continue printing, remove the print server card from the EIO port and connect a parallel or USB cable. You must change the port or reinstall the software. 4 If the print server card still is not working, replace the print server.
  • Code: 12
  • Image:
  • Description: Accessory error secondary messages
    53.x1.zz Printer (DIMM Slot 1) error The Go light is on. A problem exists with the DIMM in DIMM slot 1.
    CAUTION: You must turn off the printer before inserting or removing DIMMs to avoid damaging them.
  • Remedy: 1 Remove the DIMM and reinstall it to make sure that it is correctly installed. 2 Make sure that you are using a supported DIMM. See chapter 7 for ordering information. 3 Move the DIMM to a different DIMM slot. If the DIMM works in a different slot, then DIMM slot 1 is malfunctioning. NOTE: Many of the first printers of this model were shipped with an 8 MB flash DIMM in DIMM slot 1. If the printer has an 8 MB flash DIMM in DIMM slot 1, then replace the DIMM. The 8 MB flash DIMM will not work in any DIMM slot other than DIMM slot 1. 4 To continue printing, remove the DIMM from DIMM slot 1.
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