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Canon iR Advance C350i

Error Codes List page 3

  • Code: E003-A003
  • Description: Fixing Sub Thermistor (Rear) low temperature detection error
    The Fixing Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater is turned OFF) during printing.
  • Remedy: [Related parts] - Fixing Assembly (Unit of replacement: Fixing Assembly) - Low-voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) - Harness between the Fixing Drawer (DR01/J5401) and the Low-voltage Power Supply PCB (UN01/J302) (Unit of replacement: INTERLOCK ASSEMBLY) - Harness between the Low-voltage Power Supply PCB (UN01/ J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E004-0001
  • Description: Fixing Relay welding detection error
    Zero cross interruption was detected although the Fixing Relay was not turned ON.
  • Remedy: [Remedy] Replace the Low-voltage Power Supply PCB. (Unit of replacement: POWER SUPPLY ASSEMBLY) [Caution] Since an electrical trouble due to error in fixing safety circuit relay is the cause of the error, be sure to replace the Low-voltage Power Supply PCB.
  • Code: E004-0002
  • Description: Fixing Main Thermistor and Fixing Sub Thermistor (Rear) disconnection detection error
    Connection could not be detected within 0.5 sec when power was supplied to the Fixing Heater.
  • Remedy: [Related parts] - Fixing Assembly (Unit of replacement: Fixing Assembly) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E009-0001
  • Description: Fixing pressure timeout error
    Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor.
  • Remedy: [Related parts] - Fixing Assembly (Unit of replacement: Fixing Assembly) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) - Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) - Harness between the Fixing Drawer (DR01/J5401) and the Fixing Pressure Release Sensor (PS13/J5403) (Unit of replacement: CABLE, FIXING ASSEMBLY) - Fixing Pressure Release Sensor (PS13) (Unit of replacement: PHOTO INTERRUPTER) - Fixing Drive Unit (Unit of replacement: FIXING DRIVE ASSEMBLY) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) - Harness between the Low-voltage Power Supply PCB (UN01/ J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) - Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E009-0002
  • Description: Fixing disengagement timeout error
    Signal of the Fixing Pressure Release Sensor could not be detected at pressure release operation of the Fixing Pressure Release Cam, and the operation was not completed within 4 sec from the start of counterclockwise rotation of the Fixing Motor.
  • Remedy: [Related parts] - Fixing Assembly (Unit of replacement: Fixing Assembly) - Harness between the Fixing Drawer (DR01/J5401) and the DC Controller PCB (UN04/J134) (Unit of replacement: INTERLOCK ASSEMBLY) - Harness between the DC Controller PCB (UN04/J135) and the Fixing Motor (M04/J5412) (Unit of replacement: CABLE, FIXING DRIVE) - Harness between the Fixing Drawer (DR01/J5401) and the Fixing Pressure Release Sensor (PS13/J5403) (Unit of replacement: CABLE, FIXING ASSEMBLY) - Fixing Pressure Release Sensor (PS13) (Unit of replacement: PHOTO INTERRUPTER) - Fixing Drive Unit (Unit of replacement: FIXING DRIVE ASSEMBLY) - DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) - Harness between the Low-voltage Power Supply PCB (UN01/ J315 and J322) and the DC Controller PCB (UN04/J20 and J22) (Unit of replacement: CABLE, POWER SUPPLY) - Low Voltage Power Supply PCB (UN01) (Unit of replacement: POWER SUPPLY ASSEMBLY) [Points to note at work] When checking the harness/cable or connector, perform the following work. 1. Disconnect and then connect the connector to check that there is no bent pin and cable disconnection. 2. Visually check that the harness is not caught or open circuit. 3. If there is any error, replace the corresponding harness/cable. [Remedy] Check/replace the related parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E009-0003
  • Description: Fixing pressure retry error
    Signal of the Fixing Pressure Release Sensor could not be detected at pressure application operation of the Fixing Pressure Release Cam, and the operation was not completed within 3 times from the start of counterclockwise rotation of the Fixing Motor.
  • Remedy: [Remedy] Replace the Fixing Assembly. (Unit of replacement: Fixing Assembly)
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