Remedy: The input sensor under print cartridge is covered too long or is covered during POR or when START is pressed after clearing a different jam or problem. The exit sensor could also be covered. Remove the print cartridge and open the rear door to remove the media. If the message is displayed after the paper is removed, the MPF sensor or controller card might be faulty.
Code: 201
Description: Paper Jam Remove Cartridge
Remedy: Paper is jammed between the MFP input and exit sensor. Remove the print cartridge to clear the paper path. If the message is displayed after the paper is removed, the input sensor or controller card might be faulty. If there are excessive 201.02 paper jams replace the autocompensator clutch. See “Input roller clutch and lever removal (autocompensator clutch)”.
Code: 202
Description: Paper Jam Open Rear Door
Remedy: The exit sensor is either covered during POR or covered too long. Open the rear door to access the jam area. If the message is displayed after the paper is removed, the exit sensor or controller card might be faulty. Ensure that the rear door to the printer is properly closed.
Code: 241
Description: Paper Jam Check Tray 1
Remedy: Paper is jammed between Tray 1 and the input sensor.
Code: 242
Description: Paper Jam Check Tray 2
Remedy: Tray 2 pass thru sensor is covered during warm-up. Try opening Tray 2. If the tray is difficult to remove, then you may have to remove the tray above or below the tray to remove the jammed pages.
Code: 251
Description: Paper Jam Check Manual Feeder
Remedy: Sensor at the manual feeder indicates paper is stuck in the path. Remove the paper, and check the flag/sensor.