Toshiba e-Studio 2510AC

Bill
Posts: 64
Joined: Sat Oct 21, 2017 9:50 pm

Toshiba e-Studio 2510AC

Postby Bill » Sat Oct 23, 2021 10:22 am

Toshiba e-Studio 2010AC, 2510AC
The equipment does not start after the power has been turned ON.
The LCD screen does not display after the power has been turned ON.
  1. General description
    When the lamps on the control panel do not light or error codes are not displayed on the LCD screen after the power has been turned ON, perform this troubleshooting.
  2. Status LED / Power LED
    After the power is turned ON, the status of the equipment from the startup until the end of system device initialization (the LCD screen works) is displayed by the status LED (8-bit) on the SYS board.
    When the equipment does not start or the LCD screen does not display after the power is turned ON, check this status LED on the SYS board in order to judge the corresponding troubleshooting. In addition to this, the power LED is lit when 12 VA power is being supplied to the SYS board.
  3. Measures
    When an error code is displayed, perform its troubleshooting. If the LCD screen is turned OFF and an error code cannot be confirmed as a result, check the lighting condition of each LED and perform the troubleshooting according to the status below.
Bill
Posts: 64
Joined: Sat Oct 21, 2017 9:50 pm

Re: Toshiba e-Studio 2510AC

Postby Bill » Sat Oct 23, 2021 10:35 am

Toshiba e-Studio 2010AC, 2510AC
Main Power LED / Energy Saver LED (on Control panel)
  1. Main Power LED: ON
    SYS power LED: ON

    The control panel does not operate normally.
    • Check the connection of the harness (41-pin) of the control panel. Check if there is no abnormality in the harness.
    • Check if there is no abnormality in the parts of the control panel.
    • Download the system software again.
    • Check if there is no abnormality in the SYS board.
    • Replace the main memory (DIMM).
    • Replace the control panel.
    • Replace the SYS board.
  2. Main Power LED: ON
    SYS power LED: OFF

    The 12 VA power is not supplied to the SYS board.
    • Check the connection of the power harness of the SYS board. Check if there is no abnormality in the harness.
    • Check if there is no abnormality in the switching regulator.
    • Check if there is no abnormality in the SYS board.
    • Replace the power harness of the SYS board.
    • Replace the switching regulator.
    • Replace the SYS board.

    The 12 VA power supply is stopped due to an overcurrent.
    • Turn OFF the main power switch and open the front cover. While keeping this status, press the main power switch to
    check that the SYS power LED is turned ON.

    [If the SYS power LED is turned ON]
    • Check if there is no abnormality in all harnesses with the 24 V power supplied.
    • Check if there is no abnormality in all boards with the 24 V power supplied.
    • Replace all boards with the 24 V power supplied.

    [If the SYS power LED is not turned ON]
    • Check if there is no abnormality in all harnesses with the 12 VA power supplied.
    • Check if there is no abnormality in all boards with the 12 VA power supplied.
    • Replace all boards with the 12 VA power supplied.
  3. Main Power LED: OFF
    SYS power LED: ON

    The 5 VS power is not supplied to the control panel.
    • Check the connection of the harness of the control panel.
    • Check if there is no abnormality in the parts of the control panel.
  4. Main Power LED: OFF
    SYS power LED: OFF

    The power is not supplied to the SYS board.
    • Check the connection of the power harness of the SYS board.
    • Check if there is no abnormality in the switching regulator.
    • Check if there is no abnormality in the SYS board.
  5. Energy Saver LED: Blinking
    SYS power LED: -

    When the Energy Saver LED is turned OFF after a certain time has passed:
    Initialization between the control panel and the SYS board is not completed.
    • Check the connection of the harness of the control panel.
    • SYS board abnormality (Check the lighting condition of the SYS power LED and the SYS status LED, and perform the measures described in the next table.)
    When the Energy Saver LED blinks even if some times have passed:
    The LCD is not turned ON after initialization between the control panel and the SYS board is completed.
    • Check the connection of the harness of the control panel.
    • Check if there is no abnormality in the parts of the control panel.
    • SYS board abnormality (Check the lighting condition of the SYS power LED and the SYS status LED, and perform the measures described in the next table.)
  6. Energy Saver LED: OFF
    SYS power LED: ON

    The 12 VA power is not supplied to the control panel.
    • Check the connection of the harness of the control panel.
    • Check if there is no abnormality in the parts of the control panel.
Bill
Posts: 64
Joined: Sat Oct 21, 2017 9:50 pm

Re: Toshiba e-Studio 2510AC

Postby Bill » Sat Oct 23, 2021 10:43 am

Toshiba e-Studio 2010AC, 2510AC
Power LED / Status LED (on SYS board)
Power LED: OFF
SYS board status: Waiting for the power supply.
Troubleshooting: Check the connection of the switching regulator harness and the power supply harness.

Status LED Bit7: ON
Main memory abnormality
• Check the installation status of the main memory, and reinstall it if necessary.
• Perform calibration of the main memory at the startup.
• Replace the main memory or the SYS board.

Status LED Bit4: ON
Network IC communication error
• Replace the SYS board.

Status LED Bit3: ON
ASIC detection error
• Replace the SYS board.

Status LED Bit2: ON
HDD/SSD detection
error
• When the error code is from F100 to F109, perform the HDD/SSD fault diagnosis by following each troubleshooting.
• If the LCD screen does not display, check the connection of the HDD harness.

Status LED Bit1: ON
Control panel communication error
• Check the connection of the harness of the control panel.
• Check if there is no abnormality in the parts of the control panel.

Status LED Bit0: ON
Errors other than the above
• Replace the SYS board.

Remarks:
When Bit1 or Bit7 of the status LED is ON and an error code is displayed on the LCD screen, perform the troubleshooting for each error code.
The lighting condition of the status LED is determined while Bit0 is turned OFF. Due to this, be sure to check the condition from Bit1 to Bit7 while Bit0 is turned OFF.

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