Brother HL5240

Brother printer, copier troubleshooting
Keith
Posts: 32
Joined: Mon Feb 01, 2021 12:35 pm

Brother HL5240

Postby Keith » Thu Oct 21, 2021 10:50 am

Brother HL5240, HL5240L, HL5250DN, HL5250DNT, HL5251DN
Error Message LED status
Operator Calls
When an operator call occurs, the red Status LED is blinking to indicate. An ‘operator call’ which the printer indicates on the LEDs is user recoverable. Identify the error from the table below and take the corrective action described for each indication to correct it. The printer automatically recovers from most errors, but some of errors are necessary to reset the printer by holding down the Go button.
  • LED status
    Toner: blinking
    Drum: off
    Paper: off
    Status: off

    Type of error: Toner low
    Remedy: The Toner LED will turn on for 2 seconds and off for 3 seconds. Replace the toner cartridge.
  • LED status
    Toner: on
    Drum: off
    Paper: off
    Status: on

    Type of error:
    - Toner life end.
    Replace the toner cartridge with a new one.
    - Cartridge position error
    The drum unit ASSY is not installed correctry. Put the drum unit ASSY back in.
  • LED status
    Toner: off
    Drum: blinking
    Paper: off
    Status: off

    Type of error: Drum near end
    Remedy: The drum unit is near the end of its life. We recommend that you get a new drum unit to replace the current one. The Drum LED will turn on for 2 seconds and off for 3 seconds.
  • LED status
    Toner: off
    Drum: off
    Paper: blinking
    Status: on

    Type of error:
    - No paper fed tray.
    Put paper in the tray. Press the Go button.
    - Paper jam.
    Clear the paper jam. If the printer does not start
    - Incorrect Paper size for Duplex
    Press the Go or Job Cancel. Set the correct paper that you want to use, or load the same paper size paper that you selected in the current driver setting. The paper size you can use doe automatic duplex printing is A4, Letter or Legal.
    - Duplex disabled.
    Close the back cover of the printer and put the duplex tray back in.
  • LED status
    Toner: off
    Drum: off
    Paper: off
    Status: on

    Type of error:
    - Front cover is open
    Close the front cover of the printer.
    - Fuser cover is open
    Close the back cover of the printer.
    - Dust on drum
    The corona wire needs to be cleaned.
    - Too many trays
    Maximum number of optional trays is two. Remove additional trays.
    - Buffer error
    Check the cable connection between the PC and the printer.
    - Memory full
    The printer memory is full and the printer cannot print full pages of a document.
    - Print overrun
    A print overrun occurred and the printer cannot print full pages of a document.
    - Download full
    The download buffer or the printer is full. Add more memory to the printer.
    - Font full
    The font memory area is full. Delete fonts or add more memory to the printer.
Keith
Posts: 32
Joined: Mon Feb 01, 2021 12:35 pm

Re: Brother HL5240

Postby Keith » Thu Oct 21, 2021 11:01 am

Brother HL5240, HL5240L, HL5250DN, HL5250DNT, HL5251DN
Error Message LED status
Service call errors
  • LED status
    Toner: on
    Drum: off
    Paper: off
    Status: on

    Type of error: Fuser unit failure.
    If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 10 minutes with the power on.
  • LED status
    Toner: off
    Drum: on
    Paper: off
    Status: on

    Type of error: Laser unit failture
  • LED status
    Toner: off
    Drum: on
    Paper: off
    Status: on

    Type of error: High voltage error
  • LED status
    Toner: on
    Drum: on
    Paper: off
    Status: on

    Type of error: Main PCB failure
  • LED status
    Toner: off
    Drum: off
    Paper: on
    Status: on

    Type of error: Main motor failure
  • LED status
    Toner: on
    Drum: off
    Paper: on
    Status: on

    Type of error: DIMM error
    If this error occurs, ensure that the DIMM is installed correctly.

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