Image control related service call CA00 Image control related service call: Color registration abnormality CE40 Image quality control test pattern abnormality: The test pattern is not formed normally. Solution: 1. Based on the procedure of [CE10], [CE20] and [CE40] described below, check the status...

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF Image Failure: Image smear/toner bleed/condensation Location Photosensitive Drum (circumference:94mm) Cause Discharge products generated from the Charging Roller adhere to the Drum, attract water molecules and cause low resistance, whic...

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF Image Failure: Large curl of paper Location Fixing Assembly Cause Excess heat from fixing changes moisture content between the front and back of paper, which causes large curl. Condition Paper left untouched in a high humidity environme...

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF Image Failure: Poor transfer of the image, hollow character Location Transfer Roller (roller circumference: 50mm) Cause • Because of insufficient transfer output due to highly-resistive paper caused by reduced moisture content in paper ...

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF Image Failure: Soiling at the leading/trailing edge of paper Location Pre-transfer Guide, Fixing Inlet Guide Cause • Pre-transfer Guide: The leading edge or trailing edge of paper touches the toner adhered to the Pre-transfer Upper Guid...

Models list: imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF Image Failure: Toner soiling at the back side of paper Location Fixing Assembly (circumference of Pressure Roller: 94mm) Transfer Roller (roller circumference: 50mm) Cause Fixing Assembly: Toner on the paper comes off and adheres to the Press...

Model List: MF6160dw, MF6180dw, MF5950dw, MF5960dn, D1320, D1350, D1370 The image is extended when the paper feed speed is increased due to the temperature rising in the machine. This causes the trailing edge margin to become narrow, resulting in the occurrence of image soiling (transfer toner scat...

1. Check Front cover • Confirm that both the front cover is closed. • Confirm that the front cover interlock switch (SW2) is turned ON properly when the front cover is closed. 2. Check Automatic Duplexing Unit (ADU) • Confirm that both the automatic duplexing unit (ADU) is closed. • Confirm that the...

E007 0000 An error in the rotation of the fixing film is detected. The reading of the main thermistor is 100°C or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven. Cause: The fixing film sensor (PS45) is fault...

Error code C3200. Exposure lamp problem • Non-lighting of the exposure lamp is detected at the beginning of copying. Cause : Poor contact of the connector terminals. Solution : Check the connection of connector YC34 on the main PCB, and the continuity across the connector terminals. Repair or replac...