Xerox Phaser 6510
Troubleshooting. Image Quality. IQ5 Random Spots
Initial Actions
- Check that the paper is clean, dry, and meets specifications.
- If using recycled paper, it may have spots.
- Inspect the paper path for items, such as staples, paper clips, and paper scraps.
- Check if the defects repeat at regular intervals. If so, see IQ9 Cyclic Dots/Lines.
- Check the Drum Cartridges surfaces for spots or contamination.
- Check that the Drum Cartridge contacts are clean.
Step | Procedure | Yes | No |
---|---|---|---|
1 | Check the media path for dirt debris or toner residue. The media path is clean. | 2 | Clean the media path using GP 33. |
2 | Print 50% YMCKRGB test print (TBD for test print choice). The image contains spots in all colors. | 4 | 3 |
3 | Replace the Drum Cartridge for the affected color, REP 8.1.1, and re-run the test print. The defect persists. | Continue with the procedure. | Task is complete. Perform SCP 6 Final Actions. |
4 | Remove Transfer Belt Unit, REP 6.1.1, and check for surface contamination and wear. The Transfer Belt is good. | 5 | Replace the Transfer Belt Unit, REP 6.1.1. |
5 | Check if the spots are only on the back side of a single sided print. The back side is clear of spots. | 7 | 6 |
6 | Remove the Transfer Roller and check for surface contamination and wear. The roller is good. | Continue with the procedure. | Replace the Transfer Roller, REP 19.2.11 (MFP), REP 19.4.11 (SFP). |
7 | Check the Fuser rollers for damage or debris. The Fuser rollers are good. | 8 | Replace the Fuser, REP 7.1.1. |
8 | Replace the Transfer Roller REP 19.2.11 (MFP), REP 19.4.11 (SFP); Transfer Belt Unit, REP 6.1.1; and/or Fuser REP 7.1.1 until the defect goes away. |