Ricoh D010 MP2500 PR-C1
Troubleshooting. Service Call Conditions. Summary
There are four levels of service call conditions.
| Level | Definition | Reset Procedure |
|---|---|---|
| A | To prevent damage to the machine, the main machine cannot be operated until the SC has been reset by a service representative (see the note below). | Enter SP mode, and then turn the main power switch off and on. |
| B | If the SC was caused by incorrect sensor detection, the SC can be reset by turning the main power switch off and on. | Turn the main power switch off and on. |
| C | The main machine can be operated as usual, excluding the unit related to the service call. | Turn the main power switch off and on. |
| D | The SC history is updated. The machine can be operated as usual. | The SC will not be displayed. Only the SC history is updated. |
Note:
- If the problem concerns electrical circuit boards, first disconnect then reconnect the connectors before replacing the PCBs.
- If the problem concerns a motor lock, first check the mechanical load before replacing motors or sensors.