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Ricoh B209 Aficio 3030 R-C4

Troubleshooting. Self-Diagnostic Mode

SELF-DIAGNOSTIC MODE AT POWER ON

As soon as the main machine is powered on, the controller waits for the initial settings of the copy engine to take effect and then starts an independent selfdiagnostic test program. The self-diagnostic test follows the path of the flow chart shown below and checks the CPU, memory, HDD, and so on. An SC code is displayed in the touch panel if the self-diagnostic program detects any malfunction or abnormal condition.

DETAILED SELF-DIAGNOSTIC MODE

In addition to the self-diagnostic test initiated every time the main machine is powered on, you can set the machine in a more detailed diagnostic mode manually in order to test other components or conditions that are not tested during selfdiagnosis after power on. The following device is required in order to put the machine in the detailed self-diagnosis mode.

G02119350 Parallel Loopback Connector

Executing Detailed Self-Diagnosis

Follow this procedure to execute detailed self-diagnosis.

  1. Switch off the machine, and connect the parallel loopback device to the Centronics I/F port.
  2. Hold down [#], press and hold down [*], and then while pressing both keys at the same time, switch on the machine. You will see “Now Loading” on the touch-panel, and then you will see the results of the test.

A report like the one below is printed every time a detailed self-diagnostic test is executed, whether errors were detected or not.

Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
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