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Eng
OKI C941
Troubleshooting. 5 Feed jam (Error 380) 1
Jam occurs immediately after the power is turned on.
Check condition of the paper running path
Check item |
Check work |
Actions to be taken at NG |
Paper running path in the vicinity of the right side cover |
Open the right side cover to check for jammed paper in the paper running path. |
Remove the jammed paper. |
Check condition of the mechanical parts
Check item |
Check work |
Actions to be taken at NG |
Check the sensor lever of the paper entrance sensor 2. |
Check if shape and movement of the sensor levers have any abnormality or not. |
Replace with a normal sensor lever. |
Check condition of electrical parts
Check item |
Check work |
Actions to be taken at NG |
Check the detection condition of the sensor signal. |
Confirm that the sensor signals are normally detected by using the Maintenance Menu SWITCH SCAN function. |
Replace the PU/CU PCB or connection cable. |