-
Catalog
-
Sign In
-
Contacts
-
Forum
-
Eng
OKI C531dn
Troubleshooting. 4 Feed jam (error code 380) 1
Jam occurs immediately after the power is turned on.
Check condition of the paper running path
Check item |
Check work |
Actions to be taken at NG |
Paper running path of the front unit |
Open the front cover check if paper is not jammed in the paper running path. |
Remove the jammed paper. |
Check condition of the mechanical parts
Check item |
Check work |
Actions to be taken at NG |
Hopping sensor, IN sensor and WR sensor lever check |
Check the sensor lever shapes and operations for any problem. |
Replace the sensor lever(s) with proper one(s). |
Check condition of electrical parts
Check item |
Check work |
Actions to be taken at NG |
Check the detection condition of the sensor signal. |
Confirm that the sensor signals are normally detected by using the Maintenance Menu SWITCH SCAN function. |
Replace the CU/PU board or appropriate connection cords. |
Hopping sensor, IN sensor and WR sensor output level check |
Check the following signals by using the CU/ PU board HPSNS and RGSNS connector 16: HPSNS pin 2: Hopping sensor RGSNS pin 5: IN sensor RGSNS pin 2: WR sensor Confirm that the above signal levels change when the sensor lever is operated. |
Replace the appropriate sensor(s). |