Lexmark XM9165
Troubleshooting. Print quality. Toner smear check
Actions | Yes | No |
---|---|---|
Step 1 Make sure that the paper type and weight are supported. Does the problem remain? |
Go to step 2. | The problem is solved. |
Step 2 Check the environment for proper humidity. Remove or reduce sources of humidity if necessary. Does the problem remain? |
Go to step 3. | The problem is solved. |
Step 3 a Make sure that the fuser and its cable are properly connected. b Check the fuser for damage, and replace if necessary Does the problem remain? |
Go to step 4. | The problem is solved. |
Step 4 a Make sure that the induction heater is properly installed. b Reseat the heater cable. c Check the heater and its cable for damage, and replace if necessary. Does the problem remain? |
Go to step 5. | The problem is solved. |
Step 5 a Make sure that the induction heater power supply is properly installed. b Reseat the power supply cables. c Check the power supply and its cables for damage, and replace if necessary. Does the problem remain? |
Contact the next level of support. | The problem is solved. |