Lexmark 7529-496 XC2235
Troubleshooting. Print quality 3. Toner easily rubs off check
Note: Before performing this print quality check, go to the home screen and navigate to Settings > Troubleshooting > Print Quality Test Pages, and then perform the initial print quality check.
Action | Yes | No |
---|---|---|
Step 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Does the problem remain? |
Go to step 2. | The problem is solved. |
Step 2 Check if the paper weight is supported. Note: If the weight is not supported, then load a supported one. Does the problem remain? |
Go to step 3. | The problem is solved. |
Step 3 Load paper from a fresh package. Note: Paper absorbs moisture due to humidity. Store paper in its original wrapper until it is ready to be used. Does the problem remain? |
Go to step 4. | The problem is solved. |
Step 4 a From the home screen, navigate to Settings > Device > Maintenance > Configuration Menu > Reports > Event Log b Check the log history for fuser error codes. Are fuser error codes logged? |
Go to step 5. | Contact the next level of support. |
Step 5 Perform the service check for the error code. Does the problem remain? |
Go to step 6. | The problem is solved. |
Step 6 Replace the LVPS. Does the problem remain? |
Contact the next level of support. | The problem is solved. |