Lexmark 7464-388 MB2770adwhe
Service menus. Diagnostics menu. 1. How to Enter
Entering the Diagnostics menu
The Diagnostics menu contains tests that are used to help isolate issues with the printer. To access some of these tests, avoid POST tests that run at POR. Some POST tests can generate errors that prevent a diagnostic test from running.
Do either of the following:
- To access the Diagnostics menu from the home screen, press * * 3 6 on the control panel. This method is preferable.
- To access the Diagnostics menu without running the POST tests:
1 Press and hold the 3 and 6 buttons while turning on the printer.
2 Release the buttons when the splash screen appears.
Device Settings
This report lists all the current printer settings.
Enter the Diagnostics menu, and then navigate to:
Reports > Device Settings
Advanced Print Quality Samples
This setting prints a list of the printer settings and sample pages to check print quality.
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality Test Pages
Event log
Display Log
This setting displays the panel text that appears when the event occurs.
Enter the Diagnostics menu, and then navigate to:
Event Log > Display Log
Print Log
This setting lists an extended version of the various printer events.
1 Enter the Diagnostics menu, and then navigate to: Event Log > Print Log
2 Touch Start.
Note: The events that appear in the report vary depending on the operational history of the printer.
Print Log Summary
This setting lists a brief summary of the various printer events.
1 Enter the Diagnostics menu, and then navigate to:
Event Log > Print Log Summary
2 Touch Start.
Note: The events that appear in the report vary depending on the operational history of the printer.
Mark Log
This setting allows you to create a service, maintenance, or custom log entry. Each log entry is added in the printer event log.
1 Enter the Diagnostics menu, and then navigate to:
Event Log > Mark Log
2 Select a log that you want to create, and then touch Start.