PrintCopy.info service

Kyocera TASKalfa 820

Troubleshooting. Paper misfeeds. Jam code: 28 - 30

Problem Causes/check procedures Corrective measures
(16) A paper jam in the paper feed section is indicated during copying (multiple sheets in deck paper feed section 1). Jam code 28 Broken deck conveying switch 2 actuator. Check visually and replace deck conveying switch 2 if its actuator is broken.
Defective deck conveying switch 2. Run maintenance item U031 and turn deck conveying switch 2 on and off manually. Replace deck conveying switch 2 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Defective timing switch 2. Run maintenance item U031 and turn timing switch 2 on and off manually. Replace timing switch 2 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
The deck conveying roller is dirty with paper powder. Check and, if it is dirty, clean it.
The deck conveying roller is deformed or worn. Check and, if it is deformed or worn, fix or replace it.
(17) A paper jam in the paper feed section is indicated during copying (multiple sheets in deck paper feed section 2). Jam code 29 Broken deck conveying switch 1 actuator. Check visually and replace deck conveying switch 1 if its actuator is broken.
Defective deck conveying switch 1. Run maintenance item U031 and turn deck conveying switch 1 on and off manually. Replace deck conveying switch 1 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Broken deck conveying switch 2 actuator. Check visually and replace deck conveying switch 2 if its actuator is broken.
Defective deck conveying switch 2. Run maintenance item U031 and turn deck conveying switch 2 on and off manually. Replace deck conveying switch 2 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
The deck conveying roller is dirty with paper powder. Check and, if it is dirty, clean it.
The deck conveying roller is deformed or worn. Check and, if it is deformed or worn, fix or replace it.
(18) A paper jam in the paper feed section is indicated during copying (multiple sheets in optional side feeder). Jam code 30 Side feeder
Broken side feeder feed switch actuator. Check visually and replace the side feeder feed switch if its actuator is broken.
Defective side feeder feed switch. Run maintenance item U031 and turn the side feeder feed switch on and off manually. Replace the side feeder feed switch if indication of the corresponding sensor on the touch panel is not displayed in reverse.
The feed roller or feed left roller is dirty with paper powder. Check and, if it is dirty, clean it.
The feed roller or feed left roller is deformed or worn. Check and, if it is deformed or worn, fix or replace it.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us