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Kyocera TASKalfa 820

Troubleshooting. Paper misfeeds. Jam code: 14 - 19

Problem Causes/check procedures Corrective measures
(6) A paper jam in the paper feed section is indicated during copying (no paper feed from optional side feeder). Jam code 14 Large size side feeder
Defective side feeder feed switch 1. Run maintenance item U233 and turn the side feeder feed switch 1 on and off manually. Replace the side feeder feed switch 1 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Defective side feeder feed switch 2. Run maintenance item U233 and turn the side feeder feed switch 2 on and off manually. Replace the side feeder feed switch 2 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Check if the side feeder paper feed motor malfunctions. Run maintenance item U247 and select the side feeder paper feed motor on the touch panel to be turned on and off. Check the status and remedy if necessary.
Electrical problem with the side feeder paper feed motor. Check.
(7) A paper jam in the paper feed section is indicated during copying (no paper feed from MP tray). Jam code 15 Paper on the MP tray is extremely curled. Change the paper.
Check if the MP paper feed pulley, MP forwarding pulley and MP separation pulley of the MP tray are deformed. Check visually and replace any deformed pulleys.
Defective feed switch 1. Run maintenance item U031 and turn feed switch 1 on and off manually. Replace feed switch 1 if indication of the corresponding switch on the touch panel is not displayed in reverse.
Check if the MP feed motor malfunctions. Run maintenance item U030 and select the MP feed motor on the touch panel to be turned on and off. Check the status and remedy if necessary.
Electrical problem with the MP feed motor. Check
(8) A paper jam in the paper feed section is indicated during copying (jam in copier vertical paper conveying section 1). Jam code 19 Broken feed switch 4 actuator. Check visually and replace feed switch 4 if its actuator is broken.
Defective feed switch 4. Run maintenance item U031 and turn feed switch 4 on and off manually. Replace feed switch 4 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Broken feed switch 5 actuator. Check visually and replace feed switch 5 if its actuator is broken.
Defective feed switch 5. Run maintenance item U031 and turn feed switch 5 on and off manually. Replace feed switch 5 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Defective timing switch 3. Run maintenance item U031 and turn timing switch 3 on and off manually. Replace timing switch 3 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
Defective timing switch 4. Run maintenance item U031 and turn timing switch 4 on and off manually. Replace timing switch 4 if indication of the corresponding sensor on the touch panel is not displayed in reverse.
The vertical feed roller is dirty with paper powder. Check and, if it is dirty, clean it.
The vertical feed roller is deformed or worn. Check and, if it is deformed or worn, fix or replace it.
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