Kyocera TASKalfa 620
Troubleshooting. Paper misfeeds. Jam code: 62 - 63
Broken duplex feed switch actuator.
| Problem | Causes/check procedures | Corrective measures |
|---|---|---|
| (32) A paper jam in the duplex section is indicated during copying (jam in duplex internal tray). Jam code 62 | Broken duplex feed switch actuator. | Check visually and replace the duplex feed switch if its actuator is broken. |
| Defective duplex feed switch. | Run maintenance item U031 and turn the duplex feed switch on and off manually. Replace the duplex feed switch if indication of the corresponding sensor on the touch panel is not displayed in reverse. | |
| Check if the duplex switchback motor malfunctions. | Run maintenance item U030 and select the duplex switchback motor on the touch panel to be turned on and off. Check the status and remedy if necessary. | |
| Electrical problem with the duplex switchback motor. | Check | |
| Defective duplex switchback solenoid. | Run maintenance item U033 and select duplex switchback solenoid on the touch panel to be turned on and off. Check the status and remedy if necessary. | |
| Electrical problem with duplex switchback solenoid. | Check | |
| The DU switchback roller is dirty with paper powder. | Check and, if it is dirty, clean it. | |
| The DU switchback roller is deformed or worn. | Check and, if it is deformed or worn, fix or replace it. | |
| (33) A paper jam in the duplex section is indicated during copying (jam in duplex registration section). Jam code 63 | Defective switchback exit switch. | Run maintenance item U031 and turn the switchback exit switch on and off manually. Replace the switchback exit switch if indication of the corresponding sensor on the touch panel is not displayed in reverse. |
| Defective exit switch. | Run maintenance item U031 and turn the exit switch on and off manually. Replace the exit switch if indication of the corresponding sensor on the touch panel is not displayed in reverse. | |
| Broken duplex feed switch actuator. | Check visually and replace the duplex feed switch if its actuator is broken. | |
| Defective duplex feed switch. | Run maintenance item U031 and turn the duplex feed switch on and off manually. Replace the duplex feed switch if indication of the corresponding sensor on the touch panel is not displayed in reverse. | |
| The switchback feed roller is dirty with paper powder. | Check and, if it is dirty, clean it. | |
| The switchback feed roller is deformed or worn. | Check and, if it is deformed or worn, fix or replace it. |