| Problem |
Causes/check procedures |
Corrective measures |
| (1) A paper jam in the paper feed, conveying, feedshift, eject or duplex section is indicated as soon as the main power switch is turned on. |
A piece of paper torn from copy paper is caught around feed switches, deck conveying switch, registration switch, exit switch, duplex jam detection switch, duplex feed switch, duplex conveying switch 1/ 2/3. |
Check visually and remove it, if any. |
| Defective switch. |
Run maintenance item U031 and turn switch on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1/2/3/4/5, deck conveying switch 1/2, registration switch, exit switch, duplex jam detection switch, duplex feed switch, duplex conveying switch 1/2/3 |
| (2) A paper jam in the paper feed section is indicated during copying (no paper feed from cassette 1). Jam code 10 |
Paper in cassette 1 is extremely curled. |
Change the paper. |
| Check if the paper feed pulley, forwarding pulley and separation pulley of cassette 1 are deformed. |
Check visually and replace any deformed pulleys. |
| Defective timing switch 1. |
Run maintenance item U031 and turn timing switch 1 on and off manually. Replace timing switch 1 if indication of the corresponding sensor on the touch panel is not displayed in reverse. |
| Broken feed switch 2 actuator. |
Check visually and replace feed switch 2 if its actuator is broken. |
| Defective feed switch 2. |
Run maintenance item U031 and turn feed switch 2 on and off manually. Replace feed switch 2 if indication of the corresponding sensor on the touch panel is not displayed in reverse. |
| Check if paper feed motor 1 malfunctions. |
Run maintenance item U030 and select paper feed motor 1 on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with paper feed motor 1. |
Check |
| (3) A paper jam in the paper feed section is indicated during copying (no paper feed from cassette 2). Jam code 11 |
Paper in cassette 2 is extremely curled. |
Change the paper. |
| Check if the paper feed pulley, forwarding pulley and separation pulley of cassette 2 are deformed. |
Check visually and replace any deformed pulleys. |
| Defective timing switch 2. |
Run maintenance item U031 and turn timing switch 2 on and off manually. Replace timing switch 2 if indication of the corresponding sensor on the touch panel is not displayed in reverse. |
| Check if paper feed motor 2 malfunctions. |
Run maintenance item U030 and select paper feed motor 2 on the touch panel to be turned on and off. Check the status and remedy if necessary. |
| Electrical problem with paper feed motor 2. |
Check |