| Problem |
Causes/check procedures |
Corrective measures |
| (36) A paper jam in finisher is indicated during copying (eject sensor stay jam). Jam code 83 |
3000-sheet document finisher |
| Defective eject switch 1. |
Run maintenance item U241 and turn eject switch 1 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| Document finisher |
| Defective eject paper sensor. |
With 5 V DC present at CN7-1 on the finisher main PWB, check if CN7-3 on the finisher main PWB remains low or high when the eject paper sensor is turned on and off. If it does, replace the eject paper sensor. |
| Check if the paper conveying motor malfunctions. |
Check and remedy. |
| Check if the eject roller and eject pulley contact each other. |
Check and remedy. |
| Check if the eject guide is deformed. |
Check and remedy. |
| Defective finisher main PWB. |
Replace the finisher main PWB and check for correct operation. |
| Built-in finisher |
| Defective paper conveying switch. |
With 5 V DC present at YC2-23 on the finisher control PWB, check if YC2-21 on the finisher control PWB remains low when the paper conveying switch is turned on and off. If it does, replace the paper conveying switch. |
| Check if the feedshift roller or feedshift pulley is deformed. |
Check and remedy. |
| (37) A paper jam in finisher is indicated during copying (right sub tray eject jam). Jam code 84 |
Defective eject switch 2. |
Run maintenance item U241 and turn eject switch 2 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| (38) A paper jam in finisher is indicated during copying (left sub tray eject jam). Jam code 85 |
Defective eject switch 3. |
Run maintenance item U241 and turn eject switch 3 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| (39) A paper jam in finisher is indicated during copying (internal tray paper entry sensor 1 jam). Jam code 86 |
Defective internal tray paper entry sensor 1. |
Run maintenance item U241 and turn internal tray paper entry sensor 1 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |
| (40) A paper jam in finisher is indicated during copying (inner tray paper entry sensor 2 jam). Jam code 8 |
Defective inner tray paper entry sensor 2. |
Run maintenance item U241 and turn inner tray paper entry sensor 2 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. |