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Kyocera TASKalfa 2551ci

Troubleshooting. Jam Codes: 4911 - 6021

Code Contents Conditions Jam location*
4911 Bridge conveying sensor 1 stay jam The bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from cassette 1. H
4912 The bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from cassette 2. H
4913 The bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from cassette 3. H
4914 The bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from cassette 4. H
4918 The bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from duplex section. H
4919 The bridge conveying sensor 1 (BRCS1) does not turn off during paper feed from the MP tray. H
5001 Bridge conveying sensor 3 non arrival jam The bridge conveying sensor 3 (BRCS3) does not turn on during paper feed from cassette 1. H
5002 The bridge conveying sensor 3 (BRCS3) does not turn on during paper feed from cassette 2. H
5003 The bridge conveying sensor 3 (BRCS3) does not turn on during paper feed from cassette 3. H
5004 The bridge conveying sensor 3 (BRCS3) does not turn on during paper feed from cassette 4. H
5008 The bridge conveying sensor 3 (BRCS3) does not turn on during paper feed from the duplex section. H
5009 The bridge conveying sensor 3 (BRCS3) does not turn on during paper feed from theMP tray. H
5011 Bridge conveying sensor 3 stay jam The bridge conveying sensor 3 (BRCS3) does not turn off during paper feed from cassette 1. I
5012 The bridge conveying sensor 3 (BRCS3) does not turn off during paper feed from cassette 2. I
5013 The bridge conveying sensor 3 (BRCS3) does not turn off during paper feed from cassette 3. I
5014 The bridge conveying sensor 3 (BRCS3) does not turn off during paper feed from cassette 4. I
5018 The bridge conveying sensor 3 (BRCS3) does not turn off during paper feed from duplex section. I
5019 The bridge conveying sensor 3 (BRCS3) does not turn off during paper feed from the MP tray. I
6001 DF paper entry error DF paper entry sensor (DFPES) turns on before the eject signal is output from the machine (1000- sheet finisher). -
6021 DF front cover open DF front cover is opened during operation (1000- sheet finisher). -

*: Refer to figure for paper jam location

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