Problem |
Causes/check procedures |
Corrective measures |
(5) A paper jam in the paper feed section is indicated during copying (no paper feed from second paper feeder). Jam code 13 |
Paper is extremely curled. |
Change the paper. |
Check if the paper feed pulley, separation pulley or forwarding pulley is deformed. |
Check visually and replace any deformed pulley. |
Broken cassette feed switch 1 actuator. |
Check visually and replace switch. |
Defective cassette feed switch 1. |
Run maintenance item U031 and turn cassette feed switch 1 on and off manually. Replace the switch if indication of the corresponding switch is not light. |
Check if the cassette paper feed clutch 2 malfunctions. |
Run maintenance item U032 and select the cassette paper feed clutch 2 to be turned on and off. Check the status and remedy if necessary. |
Electrical problem with the cassette paper feed clutch 2. |
Check (see service manual of paper feeder). |
(6) A paper jam in the paper feed section is indicated during copying (no paper feed from third paper feeder). Jam code 14 |
Paper is extremely curled. |
Change the paper. |
Check if the paper feed pulley, separation pulley or forwarding pulley is deformed. |
Check visually and replace any deformed pulley. |
Broken cassette feed switch 2 actuator. |
Check visually and replace switch. |
Defective cassette feed switch 2. |
Run maintenance item U031 and turn cassette feed switch 2 on and off manually. Replace the switch if indication of the corresponding switch is not light. |
Check if the cassette paper feed clutch 3 malfunctions. |
Run maintenance item U032 and select the cassette paper feed clutch 3 to be turned on and off. Check the status and remedy if necessary. |
Electrical problem with the cassette paper feed clutch 3. |
Check |
(7) A paper jam in the paper feed section is indicated during copying (misfeed in vertical paper conveying section 1). Jam code 15 |
Broken registration switch, cassette feed switch 1 or 2 actuator. |
Check visually and replace switch. |
Defective switch. |
Run maintenance item U031 and turn switch on and off manually. Replace the switch if indication of the corresponding switch is not light. Registration switch, cassette feed switch 1, 2 |
Check if the paper feed clutch, cassette paper feed clutch 1, 2 or 3 malfunctions. |
Run maintenance item U032 and select the clutch to be turned on and off. Check the status and remedy if necessary. |
Electrical problem with the paper feed clutch, cassette paper feed clutch 1, 2 or 3. |
Check |
Defective feed pulleys or feed rollers. |
Check visually and replace. |