Kyocera ECOSYS P6230cdn

1. The main unit does not operate at all even if the power switch is turned on

Step	Check description	Assumed cause	Measures
1	Changing the external power source	The power cord has no continuity.	Plug the power cord into another wall outlet.
2	Replacing the power cord	The power plug of the power cord is faulty.	Replace the power cord when the power plug is deformed, or it is faulty.
3	Replacing the power cord	The power cord is faulty.	Check the continuity in the power cord, and replace the power cord if there is no continuity.
4	Replacing the power switch	The power switch is faulty.	Check the continuity between the contacts of the power switch. Then, replace the power switch if there is no continuity.
5	Checking the low voltage PWB	The connector is not connected properly. The wire or the PWB is faulty.	Clean the terminal of the connectors on the low voltage PWB, then reconnect the wire connector. If the wire is faulty, repair or replace it. If not repaired, replace the low voltage PWB.

2. The paper jam occurs in the feed section, the conveying section or the exit section at the same time as turning on the power switch.

Step	Check description	Assumed cause	Measures
1	Checking the paper path	The paper is caught on a piece of paper, foreign objects or the burrs on the parts in the conveying path.	Remove paper strip or foreign objects adhering on the conveying path, or burrs on the parts such as guide, actuator, etc.
2	Checking the sensor	There is a fault in each sensor on the paper path.	Reattach the sensor where the paper jam occurred and reconnect the connector. If not repaired, replace it.

3. Paper skew

Step	Check description	Assumed cause	Measures
1	Relocating the paper width guides or the MP paper width guides	The locations of the paper width guides or the MP paper width guides do not match the paper size.	Relocate the paper width guides or the MP paper width guides to match the paper size.
2	Reattaching the paper width guides or MP paper width guides	The paper width guides or the MP paper width guides are not properly attached.	Reattach the paper width guides or MP paper width guides
3	Replacing the paper width guides or MP paper width guides	The paper width guides or the MP paper width guides are faulty.	Replace the paper width guides or the MP paper width guides.

4. Toner drops over the paper conveying section.

Step	Check description	Assumed cause	Measures
1	Cleaning the developer unit and drum unit	The developer unit or drum unit is dirty.	Clean the developer unit and drum unit.

5. The login fails with other than the ID card

Step	Check description	Assumed cause	Measures
1	Checking the settings	[User/Job Account] is valid while the card authentication kit is not installed.	Set [Permit] at [User/Job Account] > [ID Card Settings] > [Key Login] via the System Menu.