Kyocera ECOSYS P3260dn
Troubleshooting. Jam. Corrective Actions: J0501 - J0519
| Jam types | Check description | Corrective measures |
|---|---|---|
| No-paper-feed jam or the leading edge of paper is curled back at the position of the roller (J0501, J0502, J0503, J0504, J0505, J0509) | 1. Check if the jammed paper or the printed paper has a tear caused by the roller at its leading edge | Replace the paper feed roller.(Service life of rubber roller is 300000 images *1) Increase the spring pressure to pinch the separation rollers if the component is undue to its expected life.Replace the spring. |
| 2. Check abrasion and paper dusts on the feed roller and forward rollers. | Clean the paper feed roller and the pickup roller. Or, if not amended, replace. | |
| 3. Check the pickup roller and paper feed roller are rotating. | If disconnected or or stained, replace the primary paper feed clutch. | |
| 4. Check that the conveying force of the pickup roller is sufficient. | Increase the conveying force during paper pickup by increasing the spring load of the pickup roller. | |
| Multiple-feed Jam (J0511, J0512, J0513, J0514, J0515, J0519) | 1 Check if the cutting edge of the paper bundle is crumpled or the cassette is loaded with multiple times of replenishing paper. | If the cutting edge of the paper bundle is crumpled or the cassette is loaded with multiple times of replenishing paper, load new paper. |
| 2 Checking paper size. Check that the size of the loaded paper and the paper size chosen on the operator panel are met. | If the paper size does not agree. 1 If the cassette cursors are open against the paper, set it properly. 2 Insert the cassette until the cassette size detector switch is turned on. If the size is not detectable while automatic sizing is enabled, replace the size detection switch. |
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| If the paper size agrees 1 If paper other than complying the requirements such as coated paper, inkjet paper, etc., is used, replace the paper. 2 RE-assemble the retard roller in the primary paper feed unit if it is mounted to the opposite direction. 3 Check if the retard spring has not been fallen off of the mounting position. • If the retard spring is not dropped off of the mount position, decrease the spring pressure that is applied to the separation rollers. 4 Replace the primary paper feed unit. |
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| 3 Check if paper dusts and abrasion are observed on the paper fanning roller and retard roller. | If the paper fanning roller is dirty, clean. If abrasion is observed, replace. | |
| 4 Check the clutch that are rotating following the other component when the motor is turned on. | If the clutch rotates following the other component and its stain is observed, replace the clutch. |