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Konica-Minolta bizhub C754e

Troubleshooting. Jam Code: 11-01, 11-02, 11-40

Contents

JAM type Misfeed at tray 1 feed section
JAM code 11-01, 11-02, 11-40
Detection timing 11-01
The leading edge of the paper does not unblocked the registration sensor (PS1) even after the lapse of a given period of time after the tray 1 starts to feed paper.
  11-02
For paper fed from the tray1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the registration motor (M24).
  11-40
For paper fed from the tray1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
  Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
  In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 1 feed section.
Misfeed processing location • Right door
• Tray 1
Relevant parts • Paper feed motor (M22)
• Registration motor (M24)
• Tray 1 paper feed clutch (CL3)
• Registration sensor (PS1)
• Tray 1 paper feed sensor (PS23)
• Front side board (FRB)
• Expansion control board (EXCB)
• Printer control board (PRCB)

Procedure

Step Action Control signal Location
1 Initial check items    
2 PS1 I/O check, sensor check FRB CN8-3 (ON) 3-L
3 PS23 I/O check, sensor check PRCB CN26-10 (ON) 8-C
4 CL3 operation check PRCB CN26-8 (ON) 8-C
5 M22 operation check EXCB CN3-5 to 8 22-P
6 M24 operation check EXCB CN3-1 to 4 21-P
7 Replace FRB    
8 Replace EXCB    
9 PRCB ICP5 conduction check    
10 Replace PRCB    
Error Code
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