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Konica-Minolta bizhub C364e

Troubleshooting. Jam Code: 10-01, 10-02, 10-40

Contents

JAM type Misfeed at manual bypass feed section
JAM code 10-01, 10-02, 10-40
JAM code 10-01, 10-02, 10-40 Detection timing 10-01
The leading edge of the paper does not unblocked the registration (PS1) even after the lapse of a given period of time after the manual bypass starts to feed paper.
  10-02
For paper fed from the manual bypass, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
  10-40
For paper fed from the manual bypass, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
  In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at manual bypass feed section.
Misfeed processing location Right door
Relevant parts • Transport motor (M1)
• Registration clutch (CL4)
• Bypass paper feed clutch (CL7)
• Bypass pick-up solenoid (SD1)
• Registration roller (PS1)
• Front side board (FRB)
• Printer control board (PRCB)

Procedure

Step Action Control signal Location
1 Initial check items    
2 PS1 I/O check, sensor check FRB CN8-3 (ON) 4 to 5-L
3 CL4 operation check FRB CN8-7 (CL4_24V) 4-L
4 CL7 operation check PRCB CN27-8 (ON) 3-C
5 SD1 operation check PRCB CN27-10 (ON) 4-C
6 M1 operation check PRCB CN31-2 (REM)
PRCB CN31-5 (LOCK)
bizhub C364e 21-J
bizhub C284e 22-J
bizhub C224e 24-J
7 PRCB ICP5 conduction check    
8 Replace FRB    
9 Replace PRCB    
Error Code
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