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Konica-Minolta bizhub C3110

Troubleshooting. Jam 08. Jam at duplex paper transport section

Detection timing

JAM type Detection timing
Detection of jam at duplex paper transport section • The duplex conveyance sensor (PS9) is not blocked even after the lapse of a given period of time after the paper has unblocked PS9.
• The duplex conveyance sensor (PS9) is not unblocked even after the lapse of a given period of time after the paper has blocked the exit sensor (PS8).
Detection of paper left at duplex paper transport section • The duplex conveyance sensor (PS9) is unblocked when the power switch is turned ON, a door or cover is opened and closed, or a jam or malfunction is reset.

Relevant electrical parts

• Exit sensor (PS8)
• Duplex conveyance sensor (PS9)
• Duplex conveyance roller clutch (CL13)

• Printer control board (PRCB)
• Transport motor (M2)

Action

Step Action Control signal Location
1 Initial check items    
2 Check the connector between M2-PRCB CN11 for proper connection and correct as necessary.    
3 Check the M2 connector for proper drive coupling and correct as necessary.    
4 Check the connector between PS8-PRCB CN15 for proper connection and correct as necessary.    
5 Check the connector between PS9-PRCB CN14 for proper connection and correct as necessary.    
6 Check the connector between CL13-relay CN20-PRCB CN14 for proper connection and correct as necessary.    
7 PS8 sensor check PRCB CN15-9 (ON) 15-I
8 PS9 sensor check PRCB CN14-3 (ON) 7-B
9 CL13 operation check PRCB CN14-5 (REM) 7-C
10 M2 operation check PRCB CN11-10 to 13 15-C
11 Replace PRCB.    
Error Code
Service Mode, Troubleshooting
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