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Konica-Minolta bizhub 958

Service Mode. Counter

Common procedure

  1. Call the Service Mode to the screen.
  2. Touch [Counter] to show the counter menu.
  3. Select the specific counter to be displayed.
  4. To clear the counts of two or more counters within a group or across different groups at once, touch [Counter Reset], select the specific counters to be cleared, and touch [END]. Two or more counters can be selected. (However, the [Service Call], [Service Total], and [JAM] counters cannot be selected.)

Life

  • To check the number of hours or times each of the different maintenance parts has been used.
  • To clear the count of each counter.
  • To perform New Release in fusing unit and transfer belt unit.
  • To check how many times maintenance parts have been used.
  • When each of the maintenance parts is replaced.

Procedure

Counter clear
  • To clear the count of a counter, select the specific part and touch Clear.
  • It is not possible to clear the count of the counters for the fusing unit, transfer belt unit, imaging unit and TCR new article detection.
  • For the count method of each counter, see the table “Count method of each life counter.”

New Release

• After replacing a fusing unit or transfer belt unit, perform New Release to clear its life counter.

  1. Touch [Counter] -> [Life] -> [New Release].
  2. Open the lower front door.
  3. Select a unit where New Release is made.
  4. Press the Start key and perform New Release.

New Release Disable mode

  • To enable a unit that is used temporarily for troubleshooting to be used again as a new unit in another machine, the New Release Disable mode is provided.
  • Applicable units are the following units that have the new unit detection feature. Drum unit, Developing unit

Service Call

• To count and display how many times trouble has been detected on a trouble type basis.
• Use this feature to check how many times trouble has occurred.
NOTE
▪ In the service call counter list, “Reboot” shows how many times abort code (C-FXXX) has occurred.

  • To count and display how many times trouble has been detected during a certain period, i.e. an interval between service visits, on a trouble type basis.
  • Use this feature to check how many times trouble has occurred in a certain period, i.e. an interval between service visits.
  • By clearing the counter at the time of visit to your customer, i.e. service visit, you can check how many times trouble has occurred since the previous visit. To reset the counter, use [Counter Reset].

NOTE
▪ In the zone service call list, “Reboot” shows how many times abort code (C-FXXX) has occurred.

Warning

• To count and display how many times malfunction code has been detected on a malfunction code type basis.
• To clear of count value.
• To check the number of warning conditions detected according to the warming type.

Procedure

  • To clear the count of a counter, select the specific part and touch Clear.
  • If a counter is cleared mistakenly, touch Interrupt which will undo the clearing operation.
  • When a warning condition occurs, a maintenance mark appears at the upper area of the basic screen. Touching the maintenance mark will display the malfunction code screen.

Maintenance

• To set a count value for maintenance of any given part.
• When any given part is replaced.

Procedure

Maint.-Set
• Enter the maintenance counter value from the 10-key pad.

Maint.-Count
• The number of sheets that have been ejected is counted up. (1 sided: 1 count, 2 sided: 2 count)
• Touch Clear will clear the count.
• If a count is cleared mistakenly, touch Interrupt, which will undo the clearing operation.

Service Total

• To display the count value for the service total counter.
• Use to check the total No. of printed pages including the ones printed by the Service Mode.

Procedure

• Service Total: No. of pages printed by user mode and Service Mode.
• Service Total (Duplex): No. of pages printed by user mode and Service Mode in duplex.

Paper Size 1/Paper Size 2
• To display the count value for service total counter of each paper size.
• To check the total number of printed pages including the one at Service Mode according to each paper size.
• The count of Paper Size 1 and Paper Size 2 that contain the following paper sizes is provided respectively.

Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
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