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Konica-Minolta bizhub 4752

Troubleshooting. Image Quality Problem. Printer 2

Printer: uneven density in main scan direction

Troubleshooting procedure

Step Section Check item Result Action
1 Imaging unit The surface of the PC drum is scratched. YES Replace the imaging unit.
2 Dirty on the outside. YES Clean.
3 Transfer roller Check that the spring does not come off during the pressure operation of the transfer roller. NO Correct.
Replace the transfer roller.
4   The problem has been eliminated through the checks of steps up to 3. NO Replace the printhead.
Replace the power supply unit.

Printer: low image density

Troubleshooting procedure

Step Section Check item Result Action
1 Toner density sensor The surface of the toner density sensor is dirty. YES Clean.
2 Transfer roller Check that the spring does not come off during the pressure operation of the transfer roller. NO Correct.
Replace the transfer roller.
3   The problem has been eliminated through the checks of steps up to 2. NO Replace the imaging unit.
Replace the toner density sensor.
Replace the power supply unit.
Replace the printhead.
Replace the MFP board.

Printer: gradation reproduction failure

Troubleshooting procedure

Step Section Check item Result Action
1 Photo/density Original type and screen pattern are selected properly. NO Change screen pattern.
2   The problem has been eliminated through the checks of steps up to 1. NO Replace the imaging unit.
Replace the power supply unit.
Replace the printhead.
Replace the MFP board.
Error Code
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