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Eng
HP LaserJet Pro MFP M128fn
Troubleshooting. Image Defects 4
Toner appears around the printed characters.
Cause |
Solution |
The paper might be loaded incorrectly. |
Turn over the stack of paper in the tray. |
If large amounts of toner have scattered around the characters, the paper might have high resistivity. |
Use a different paper, such as high-quality paper that is intended for laser printers. |
An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).
Cause |
Solution |
Software settings might affect image printing. |
In your software program, change the tone (darkness) of the field in which the repeated image appears.
In your software program, rotate the whole page 180° to print the lighter image first. |
The order of images printed might affect printing. |
Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page. |
A power surge might have affected the product. |
If the defect occurs later in a print job, turn the product off for 10 minutes, and then turn on the product to restart the print job. |