HP LaserJet Pro MFP M125nw

Toner appears around the printed characters.

Cause	Solution
The paper might be loaded incorrectly.	Turn over the stack of paper in the tray.
If large amounts of toner have scattered around the characters, the paper might have high resistivity.	Use a different paper, such as high-quality paper that is intended for laser printers.

An image that appears at the top of the page (in solid black) repeats farther down the page (in a gray field).

Cause	Solution
Software settings might affect image printing.	In your software program, change the tone (darkness) of the field in which the repeated image appears. In your software program, rotate the whole page 180° to print the lighter image first.
The order of images printed might affect printing.	Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.
A power surge might have affected the product.	If the defect occurs later in a print job, turn the product off for 10 minutes, and then turn on the product to restart the print job.