HP LaserJet Pro M16a

Secondary service menu

Use the secondary service menu to print service-related reports and to run special tests.

NOTE:
Access the secondary service menu by using the HP Embedded Web Server (EWS)

TIP:
To toggle the USB speed between High and Low, use the HP EWS Serivce page (not the Secondary service menu).

NOTE:
HP Device Toolbox is software used to connect to the HP Embedded Web Server when the printer is connected to a computer via USB. It is available only if a full installation was performed when the printer was installed on a computer. Depending on how the printer is connected, some features might not be available. The HP Embedded Web Server is not accessible beyond the network firewall.

Open the HP EWS from the Start menu

1. Click the Start, and then click the Programs item.
2. Click your HP printer group, and then click the HP Device Toolbox item.
3. After opening the HP EWS, go to the Service page, and then select the Go to Secondary Service item.

Open the HP Embedded Web Server (EWS) from a Web browser

1. M14-M17 control panels:
   Select and hold the Resume button until the Ready light is blinking, and then release the Resume button. Find the IP address or host name of the printer on the configuration report.
   
   MFP M28-M311 LED control panels:
   Select and hold the Start Mono Copy button until the Ready light begins blinking, and then release the Start Mono Copy button. Find the IP address or host name of the printer on the configuration report.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it appears on the printer control panel or the configuration report. Press the Enter key on the computer keyboard. The EWS opens.
   NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.
3. After opening the HP EWS, go to the Service page, and then select the Go to Secondary Service item.

Secondary service menu

Menu item	Sub-menu item	Description
Location	A list of available locations displays	This item sets certain printer parameters that are dependent on the location )for example, the default paper size). Scroll to the appropriate location and select Yes to set the location. The printer automatically restarts after you change the location.
Auto-On / Auto-Off	Enabled / Disabled	Use this item to enable or disable the auto-on / auto-off function.
Service Reports	Cont. Self-Test	This item prints a continuous configuration page.
	Error report	This item prints an error report that contains the last 5 instances of 49.xx.yy or 79.xx.yy errors.