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HP LaserJet M630dn Enterprise MFP

Troubleshooting. Event log

Printing the event log might be helpful in the troubleshooting process. For more information, see the Interpret control-panel messages and event log entries section in the product troubleshooting manual.

Print or view the event log from the Administration menu

  1. From the Home screen on the product control panel, scroll to and touch the Administration button.
  2. Open the following menus:
    • Troubleshooting
    • Event Log
  3. The event log displays on the screen. To print it, touch the Print button.

Print or view the event log from the Service menu

  1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button.
  2. Open the Service menu.
  3. On the sign-in screen, select the Service Access Code option from the drop-down list.
  4. Enter the following service access code for the product:
    • 09063014
  5. Touch the Print Event Log or View Event Log item.

Clear the event log

  1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button.
  2. Open the Service menu.
  3. On the sign-in screen, select the Service Access Code option from the drop-down list.
  4. Enter the following service access code for the product:
    • 09063014
  5. Select the Clear Event Log item, and then touch the OK button.
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