HP LaserJet Enterprise 500 Color MFP M575
Service mode 01. Service menu
The Service menu is PIN-protected for added security. Only authorized service people have access to the Service menu. When you select Service from the list of menus, the product prompts you to type an eight-digit personal identification number (PIN).
NOTE:
The product automatically exits the Service menu after about one minute if no items are selected or changed.
- From the Home screen on the product control panel, scroll to and touch the Device Maintenance button.
- Open the Service menu.
- On the sign-in screen, select the Service Access Code option from the drop-down list.
- Enter the following service access code for this product: 05057512.
The following menu items appear in the Service menu:
First level | Second level | Value | Description |
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Event Log | Allows you to print or view the product event log. | ||
Clear Event Log | Use this item to clear the product event log. | ||
Cycle Counts | Total Engine Cycles | ||
Mono Cycle Count | The page count that is stored in NVRAM and printed on the configuration page represents the number of pages that the formatter has formatted (not including enginetest prints). | ||
Color Cycle Count | The page count that is stored in NVRAM and printed on the configuration page represents the number of pages that the formatter has formatted (not including enginetest prints). | ||
Refurbish Cycle Count | Use this item to record the page count when the product was refurbished. | ||
Document Feeder Kit Count | Set the total number of pages that have been fed through the document feeder. | ||
Document Feeder Kit Interval | Total number of pages since the document feeder kit was replaced | ||
Clean Rollers Count | |||
Clean Rollers Interval | |||
ADF Count | Set the total pages fed through the document feeder. | ||
Flatbed Count | Set the total pages scanned from the flatbed. | ||
ADF Simplex Count | Set the total single-sided pages fed through the document feeder. | ||
ADF Duplex Count | Set the total two-sided pages fed through the document feeder. | ||
Copy Scan Count | Set the total copy pages that have been scanned. | ||
Send Scan Count | Set the number of scanned pages sent to email. | ||
Fax Scan Count | |||
Copy Pages Count | Set the number of scanned pages that have been printed. | ||
Scanner Settings | ADF Settings | Leading-edge Trailing-edge Left Side Front Left Side Back |
Set the calibration values. WARNING! Do not change these values unless instructed to do so. |
Glass Settings | Leading edge glass Left Side Glass |
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Serial Number | Set the serial number. | ||
Service ID | Use this item to show the date that the product was first used on the control panel. This eliminates the need for users to keep paper receipts for proof of warranty. | ||
Cold Reset Paper | When you perform a cold reset, the paper size that is stored in NVRAM is reset to the default factory setting. If you replace a formatter board in a country/ region that uses A4 as the standard paper size, use this menu to reset the default paper size to A4. LETTER and A4 are the only available values. | ||
PTT Test Mode (fax models only) | Test the internal modem for the analog fax accessory. | ||
Hook Operations | Off Hook On Hook |
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Generate Random Data | Select a value from the list. | ||
Generate DTMF Tone Burst | Select a value from the list. | ||
Generate DTMF Continuous Tone | Select a value from the list. | ||
Generate Pulse Burst | Select a value from the list. | ||
Generate Tone Dial Number | Enter dial number. | ||
Generate Pulse Dial Number | Enter dial number. | ||
Generate Single Modem Tone | Range: 1100–2100 Hz Default = 2100 Hz |
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Line Measurements | |||
Fax Transmit Signal Loss | |||
Test Support | Continuous Scan | 2-sided Save to Disk |
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Continuous Copy | 2-sided Save to Disk |
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Raw Scan | 2-sided Mechanical Calibration |
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Continuous Print from USB | |||
Automatic Calibrations | Disabled Enabled |
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Runtime Configuration | MercStine Standard StandardEIC Workflow WorkflowEIC Reconfigure |