Epson WorkForce WF-C5290a
Troubleshooting. ADF/SCN ERROR (2)
Error name
- ADF PID reverse detection (error code: 100002)
- ADF PID lock detection (error code: 100003)
- ADF PID excess load (error code: 100005)
Cause
- When rotated in the opposite direction to rotation direction (There was a sudden load error, and the ADF motor rotated in the opposite direction in reaction to it)
- State in which load of the ADF Motor exceeds expected load, and the motor does not rotate at all
- State in which load of the ADF Motor exceeds expected load
Suspected cause
- Collision with a foreign object
- Excess sliding load (such as grease shortage, etc.)
- FFC disconnection insertion failure in ADF/SCN
- ADF Encoder failure
- ADF Scale is dirty or damaged.
- ADF Motor failure
- Main Board failure
Troubleshooting
Step | Check and measure | Yes | No |
---|---|---|---|
1 | Visually check the FFCs of the ADF/SCN Unit. Check the FFCs (x2) in ADF/SCN to make sure that it is not inserted obliquely, disconnected, or damaged. |
Go to step 2 | Correctly insert the two FFCs. If FFC is damaged, replace the ADF/SCN Unit. (Replace the unit even if one of the two FFCs is damaged.) |
2 | Visually check the gear train parts. Check the gear train parts to make sure that there is no foreign object on or damage to them. |
Go to step 3 | Remove the foreign object. Replace the ADF/SCN Unit if the gear is damaged. |
3 | Replace the ADF/SCN Unit. Does the error occur after replacing the ADF/SCN Unit? |
Replace the Main Board Assy. (If the trouble is not resolved, contact the EPSON Service Department.) | End |