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Canon imageRUNNER Advance C3525i III

Troubleshooting. Forcible stop of paper feed

Function Overview

Forcibly stop the paper at a specified position. Next time a job occurs, the paper is forcibly stopped at the stop position (leading edge)

Use case

  • When bent paper/skew/wrinkles occur
  • When jam occurs frequently
  • When checking an image on the ITB

Points to note when using

  • Remove the paper being stopped with the normal jam removal procedure. After jam removal, the job is automatically recovered.
  • Display of standard jam code indicates that a jam occurs somewhere other than the specified position.
  • When a job in which the paper does not pass the specified stop position is executed, the setting to forcibly stop the paper becomes disabled.
  • Unfixed toner may be attached depending on the stop position. Use caution when handling it.

How to use

Use this function from SITUATION mode. Service Mode > SITUATION > Troubleshooting > Forcible stop of paper feed
The following service modes can be operated from this SITUATION mode.

  • COPIER > TEST > P-STOP > PRINTER
  • COPIER > TEST > PG > TYPE
  • COPIER > TEST > PG > PG-PICK
  • COPIER > TEST > PG > 2-SIDE
  • COPIER > TEST > PG > COLOR-Y
  • COPIER > TEST > PG > COLOR-M
  • COPIER > TEST > PG > COLOR-C
  • COPIER > TEST > PG > COLOR-K
  • COPIER > TEST > PG > DENS-Y
  • COPIER > TEST > PG > DENS-M
  • COPIER > TEST > PG > DENS-C
  • COPIER > TEST > PG > DENS-K
  • COPIER > TEST > PG > F/M-SW

Stop positions and check items

Items that can be checked differ depending on the position where paper stops.
Check for fold/skew/crease/operation check/jam/checking of image on ITB with reference to the table below.

No. Stop position Fold Skew Crease Operation check / Jam Checking on im- age on ITB
0 Not forcibly stopped - - - - -
20 Pre-registration (1st side) Yes Yes - Yes -
21 Pre-registration (2nd side) *1 Yes Yes - Yes -
30 Pre-fixing (1st side) Yes Yes Yes Yes Yes
31 Pre-fixing (2nd side) *1 Yes Yes Yes Yes Yes
32 Post-fixing (1st side) Yes Yes Yes Yes Yes
33 Post-fixing (2nd side) *1 Yes Yes Yes Yes Yes
40 Second Delivery (1st side) *2 Yes - - Yes -
41 Second Delivery (2nd side) *1, *2 Yes - - Yes -
70 Reverse position 1 *1, *4 Yes Yes - Yes -
71 Reverse position 2 *1, *3 Yes Yes - Yes -
72 Duplex standby position *1 Yes Yes - Yes -
99 Pre-fixing (1st side, when checking the image) - - - - Yes
Error Code
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