Canon imageRUNNER Advance C351iF
Troubleshooting. Alarm Code 2
| Location Code |
Alarm Code |
Description | Details |
|---|---|---|---|
| 04 | 0007 | MP Tray Lifter error | Cause: Error in Lift Motor or Lifter Sensor Measures: 1. While MP Tray is removed, turn ON the power and then insert MP Tray. When there is operation sound of the motor 1-1. Check the harness/connector between the DC Controller and the MP Tray Lifter Sensor 2-1. Check if the MP Tray Lifter Sensor is installed. 3-1. Extend the Sensor Flag of the MP Tray Lifter Sensor by approx. 1.5 mm with Plastic Film, etc. 4-1. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear) 5-1. Replace the MP Tray Lifter Sensor 6-1. Replace the DC Controller PCB When there is no operation sound of the motor 1-2. Check the harness/connector between the DC Controller and the MP Tray Lifter Motor 2-2. Check conduction of the fuse of the DC Controller 3-2. Check the condition of the gear at the host machine side (to see if there is something missing or swing with the gear) 4-2. Check the MP Tray Lifter Motor 5-2. Replace the DC Controller |
| 04 | 0011 | Cassette 1 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 1 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04 | 0012 | Cassette 2 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 2 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04 | 0013 | Cassette 3 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 3 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 04 | 0014 | Cassette 4 paper feed retry error | Movement: Nothing in particular. Cause: The paper does not picked up even if the paper feed retry operation is carried out 4 times. Measures: Check the Cassette 4 Pickup and Feed and Separation Rollers. -> Check whether a scrap of paper remains around the paper feed area or not. |
| 09 | 0010 | Drum memory tag detection error (Y) |
Unable to detect the memory tag of the Drum Unit (Y). |
| 09 | 0011 | Drum memory tag detection error (M) |
Unable to detect the memory tag of the Drum Unit (M). |
| 09 | 0012 | Drum memory tag detection error (C) |
Unable to detect the memory tag of the Drum Unit (C). |
| 09 | 0013 | Drum memory tag detection error (Bk) |
Unable to detect the memory tag of the Drum Unit (Bk). |
| 10 | 0006 | Patch Sensor error 1 | Movement: The background correction coefficient value was not updated. Cause: Each sampling value of the background reflection output of the Front Sensor did not fall within the range from 10 or higher to 250 or less for 2 consecutive times during printing. Measures: 1. Clean the Patch Sensor window.
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| 10 | 0007 | Patch Sensor error 2 | Movement: The background correction coefficient value was not updated. Cause: Each sampling value of the background reflection output of the Front Sensor did not fall within the range from 10 or higher to 250 or less for 2 consecutive times during printing. Measures: 1. Clean the Patch Sensor window.
|
| 10 | 0017 | Toner (Y) prior delivery alarm |
An alarm for requesting a prior delivery is sent to UGW as the value of Toner level detect value has reached the value set in COPIER > OPTION > FNC- SW > T-DLV-CL. |