| Type |
Detection description |
Possible symptoms |
Cause and remedy |
| Delay(01xx) |
- The sensor was not turned ON although a specified period of time had passed. |
- A paper is being caught on paper lint/foreign matters on the feed path.
- The roller does not rotate due to failure of the Feed Motor/open circuit/poor connection of the connector.
- The status does not change (it is not turned ON) although a paper passed through due to open circuit in the sensor/poor connection of the connector.
|
- Perform the following in the order while checking whether the jam is cleared.
- Check/remove the residual paper lint/foreign matters on the feed path.
- Check/replace the Feed Motor.
- Check/replace the sensor.
|
| Stationary(02xx) |
- The sensor was not turned OFF although a specified period of time had passed since it was turned ON. |
- A paper is being caught on paper lint/foreign matters on the feed path.
- The roller does not rotate due to failure of the Feed Motor/open circuit/poor connection of the connector.
- The status does not change (it is not turned OFF) although a paper passed through due to open circuit in the sensor/poor connection of the connector.
|
- Perform the following in the order while checking whether the jam is cleared.
- Check/remove the residual paper lint/foreign matters on the feed path.
- Check/replace the Feed Motor.
- Check/replace the sensor.
|
| Door open |
- The machine stopped as emergency stop because a cover of the host machine/option was opened during printing. |
- A cover of the host machine/option was opened due to vibration during operation.
- The status of a cover was detected incorrectly as opened due to open circuit of the Cover Sensor/poor connection of the connector.
|
- Perform the following in the order while checking whether the jam is cleared.
- Check whether the corresponding cover is closed properly by checking detection
signal of the Cover Sensor in the host machine/option using service mode.
- Check/replace the Cover Sensor.
|
| Sequence |
- An error caused by sporadic noise of the sensor detection signal or firmware of an equipment was detected. |
- An error caused by sporadic noise signal to the sensor was detected.
- An error caused by firmware was detected.
|
- Perform the following in the order while checking whether the jam is cleared.
- Remove the residual papers by following the jam removal procedure.
- Check the latest version of the firmware, and upgrade it if necessary.
|
| Power-on(0Axx) |
- Paper remained on the feed path
at power-on. |
- Power was turned ON without removing residual paper after occurrence of an error/jam.
- It was detected incorrectly that there was residual paper at power-on due to open circuit of the sensor/poor connection of the
connector.
|
- Perform the following in the order while checking whether the jam is cleared.
- Check the error/jam log, and remove the residual papers by following the jam
removal procedure.
- Check/replace the sensor.
|
| Error avoidance |
- The machine was stopped because an error in the machine other than parts failure was detected. |
- An error caused by sporadic noise signal was detected.
- Operation failure occurred due to one-time catch on a mechanical part.
|
- Normally, the machine can be used after removing the residual papers by following the jam removal procedure.
- In the case of parts failure, an error occurs at retry operation. In such a case,
perform remedy according to the displayed error code. |
| Size error |
- Position of the Cassette Guide Plate was not appropriate for the size of paper being loaded. |
- Different size of paper was loaded without changing position of the Cassette Guide Plate and output was performed.
- Paper size was detected incorrectly due to mechanical error of the Size Detection Unit, open circuit in the sensor/poor connection of the connector.
|
- Perform the following in the order while checking whether the jam is cleared.
- Set the position of the Cassette Guide Plate again.
- Check/replace the mechanical mechanism of the Size Detection Unit/sensor.
|
| Different media |
- The type of loaded paper differed from the setting. |
- Output was performed with wrong paper settings (although transparency was set as paper type, different type of paper was loaded, and vice versa).
- Transparency could not be detected due to failure of the Transparency Sensor/open circuit/poor connection of the connector.
|
- Perform the following in the order while checking whether the jam is cleared.
- Make the paper settings correctly/load paper again.
- Check/replace the Transparency Sensor.
|