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Canon imageRUNNER Advance C3325i

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Troubleshooting. Alarm Code 10 0007 - 11 0010

Location
Code		 Alarm
Code		 Description Details
10 0007 Patch Sensor error 2 Cause: Soiled Patch Sensor window, shutter failure, or Patch Sensor failure
Measures: In order to clear this alarm, auto gradation adjustment (quick) needs to be executed. Execute auto gradation adjustment (quick) every time one of the following steps is performed.
  1. Check and clean the sensor window of the Registration Sensor Unit.
  2. Check that the Registration Sensor Unit Shutter is properly installed and it is not damaged.
  3. Check the operation of the Shutter Solenoid.
  4. Check the harness/connector between the DC Controller PCB and the Registration Sensor.
  5. Replace the Registration Sensor Unit.
  6. Replace the DC Controller PCB. (At this time, be sure to perform backup and restoration according to the steps to be taken before/after replacing the DC Controller.)
Detection condition/timing:
  1. When it is judged that the window is soiled
  2. When the laser power cannot be determined. Remedy:
[Related parts]
  1. Harness between the Registration Sensor and the DCON
  2. Registration Sensor Unit
  3. DCON [Measures]
  4. Check the background regular reflection output. When the value is less than 115, go to step 2; when it is higher than 1000, go to step 5.
  5. Check and clean the sensor window of the Registration Sensor Unit.
  6. Check that the Registration Sensor Unit Shutter is properly installed and it is not damaged.
  7. Check the operation of the Shutter Solenoid.
  8. Check the harness/connector between the DC Controller PCB and the Registration Sensor.
  9. Replace the Registration Sensor Unit.
  10. Replace the DC Controller PCB. (At this time, be sure to perform backup and restoration according to the steps to be taken before/after replacing the DC Controller.)
10 0017 Toner (Y) prior delivery alarm An alarm for requesting a prior delivery is sent to UGW as the value of Toner level detect value has reached the value set in COPIER > OPTION > FNC-SW > T-DLV-CL.
10 0018 Toner (M) prior delivery alarm An alarm for requesting a prior delivery is sent to UGW as the value of Toner level detect value has reached the value set in COPIER > OPTION > FNC-SW > T-DLV-CL.
10 0019 Toner (C) prior delivery alarm An alarm for requesting a prior delivery is sent to UGW as the value of Toner level detect value has reached the value set in COPIER > OPTION > FNC-SW > T-DLV-CL.
10 0020 Toner (Bk) prior delivery alarm An alarm for requesting a prior delivery is sent to UGW as the value of Toner level detect value has reached the value set in COPIER > OPTION > FNC-SW > T-DLV-BK.
10 0100 Toner bottle replacement completion alarm The replacement of the Toner Container was detected.
11 0001 Waste Toner Container full level Movement: A message is displayed on the Control Panel and the machine is stopped.
Cause: The value of the Waste Toner Counter has reached the full level.
Measures: Replace the Waste Toner Container.
11 0010 Display of Waste Toner Container preparation warning Movement: A message is displayed on the Control Panel. (Continuous printing is enabled.)
Cause: Display of Waste Toner Box preparation warning
Error Code
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