Canon imageRUNNER Advance C3325i
Troubleshooting. Alarm Code 04 0002 - 04 0003
| Location Code |
Alarm Code |
Description | Details |
|---|---|---|---|
| 04 | 0002 | Cassette 2 Lifter error | Cause: Error in the Lifter Motor or the Lifter Sensor. Measures: 1. While the Cassette 2 is removed, turn ON the power and then insert the Cassette 2, and check the operation sound of the motor. When there is operation sound of the motor, check if the Middle Plate has been lifted up. When the Middle Plate has been lifted up: 1-1. Check that the Cassette 2 Lifter Sensor has been properly installed. 1-2. Check the harness/connector between the DC Controller and the Cassette 2 Lifter Sensor. 1-3. Check the Cassette 2 Lifter Sensor. 1-4. Replace the DC Controller PCB. When the Middle Plate has not been lifted up: 2-1. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear). 2-2. Check the Cassette 2 Lifter Motor. 2-3. Replace the DC Controller PCB. When there is no operation sound of the motor, check the followings: 3-1. Check the harness/connector between the DC Controller and the Cassette 2 Lifter Motor. 3-2. Check conduction of the fuse in the DC Controller. 3-3. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear). 3-4. Check the Cassette 2 Lifter Motor. 3-5. Replace the DC Controller. |
| 04 | 0003 | Cassette 3 Lifter error | Cause: Error in the Lifter Motor or the Lifter Sensor. Measures: 1. While the Cassette 3 is removed, turn ON the power and then insert the Cassette 3, and check the operation sound of the motor. When there is operation sound of the motor, check if the Middle Plate has been lifted up. When the Middle Plate has been lifted up: 1-1. Check that the Cassette 3 Lifter Sensor has been properly installed. 1-2. Check the harness/connector between the DC Controller and the Cassette 3 Lifter Sensor. 1-3. Check the Cassette 3 Lifter Sensor. 1-4. Replace the DC Controller PCB. When the Middle Plate has not been lifted up: 2-1. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear). 2-2. Check the Cassette 3 Lifter Motor. 2-3. Replace the DC Controller PCB. When there is no operation sound of the motor, check the followings: 3-1. Check the harness/connector between the DC Controller and the Cassette 3 Lifter Motor. 3-2. Check conduction of the fuse in the DC Controller. 3-3. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear). 3-4. Check the Cassette 3 Lifter Motor. 3-5. Replace the DC Controller. |