Canon imageRUNNER 2002
Troubleshooting. Operation failure. Paper Jam due to Solid Image Printed on the Paper with Small Leading-Edge Margin (1-4 mm)
Occurrence area
Fixing assembly
Cause
When a solid image is printed on the paper with a small leading-edge margin (1-4 mm), paper is not available to cannot be easily separated from the fixing film, causing a paper jam.
Occurrence condition
Papers are left in a high-humidity environment or when a solid image is printed on the paper with a small leading-edge margin.
Remedy
- Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode O> On(MODE1/MODE2)
- Settings/Registration> Adjustment/ Maintenance> Special Processing> Special Mode N> N3 mode (MODE2)
- *"Special Mode N>N3 mode (MODE2)" reduces the curl, however it results low productivity.