Canon iR Advance 615i III
Troubleshooting. Ghost images appear in the interval of 75.4 mm
Symptom
Ghost images appear in the interval of 75.4 mm.
NOTE:
The fixing film has the pitch of 75.4 mm.
Cause
Fixing temperature is so high that some toner remains on the fixing film after fixing takes place. This residue is fixed on paper as the fixing film makes another rotation.
Condition
Fixing temperature is too high relative to the temperature required to fix toner onto paper.
Field remedy
1. Select the items in Settings/Registration menu.
[Settings/Registration] > [Preferences] > [Paper Settings] > [Paper Settings]
2. Select a paper source and press the [Set] button
3. For existing paper types, select alternative paper types as indicated in the table below.
Current paper type | Weight (g/m2) | Paper type to select |
---|---|---|
Thin paper | 60 | *1 |
Plain 1 | 61 to 74 | Thin paper |
Plain 2 | 75 to 89 | Plain 1 |
Plain 3 | 90 to 105 | Plain 2 |
Heavy paper 1 | 106 to 120 | Plain 2 |
Heavy paper 2 | 121 to 135 | Plain 2 |
Heavy paper 3 *2 | 136 to 163 | Plain 2 |
Heavy paper 4 *2 | 164 to 199 | Plain 2 |
Color paper | 75 to 89 | Plain 1 |
Recycled | 75 to 89 | Plain 1 |
Bond paper | 75 to 90 | Plain 1 |
Transparency *2 | 100 to 179 | Plain 2 |
Labels | 130 | Plain 2 |
Pre-punched | 75 to 80 | Plain 1 |
Envelope *2 | 80 to 100 | *3 |
*1: Faulty fixing is inevitable; explain this to the customer.
*2: Selectable with multi-purpose tray pickup only
*3: Select [Low] for envelope fixing level in user mode (Administrator).
[Settings/Registration] > [Adjustment/Maintenance] > [Adjust Image Quality] > [Special Processing] > [Adjust Fixing Level for Envelopes] > [Low]