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Eng
Brother MFC9440CN
Troubleshooting. Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User Check items. If the same problem occurs again, follow each procedure in the order of the number described in the Step column in the tables below.
No Feeding
Step |
Cause |
Check |
Result |
Remedy |
1 |
Plate gear damaged |
Is the plate gear damaged? |
Yes |
Replace the paper tray. |
2 |
T1 edge actuator malfunction |
Does T1 edge actuator move smoothly? |
No |
Re-assemble T1 edge actuator. |
3 |
Disconnection of the paper feed solenoid harness |
Is the harness of the paper feed solenoid disconnected? |
Yes |
Reconnect the harness. |
4 |
Paper feed/belt cleaner motor failure |
Is the problem solved by replacing the paper feed/ belt cleaner motor? |
Yes |
Replace the paper feed/ belt cleaner motor. |
Double Feeding
Step |
Cause |
Check |
Result |
Remedy |
1 |
Paper feeding kit |
Is the surface of the separation pad worn out? |
Yes |
Replace the paper feeding kit. |