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Eng
Brother MFC-L9570CDW
Troubleshooting. Document jam 1
Paper jam in the ADF cover
User Check
- Check that the thickness of the document is 64 to 90 g/m2.
- Check that the paper used for the document is not shorter than 147.3 mm.
- Check that the ADF cover is closed correctly.
- Check that the number of paper set has not exceeded the upper limit in the document tray.
Step |
Cause |
Remedy |
1 |
Foreign object inside the area around ADF cover |
Remove the foreign object. |
2 |
Document pinch roller 1 coming off |
Reattach the document pinch roller 1. |
3 |
ADF cover sensor failure |
Replace the ADF cover sensor ASSY. |
4 |
Damaged ADF drive gear |
Replace the ADF unit. |
5 |
Main PCB failure |
Replace the main PCB ASSY. |