Brother MFC-L5700DW
Troubleshooting. 2.1. No paper is fed from machine paper tray
User Check
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 120 g/m2 (paper tray 1).
• Check that the MP tray, LT or TT is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
• Install the latest main firmware.
Step | Cause | Remedy |
---|---|---|
1 | Dirt on the paper dust cleaning roller of the paper tray | Refer to the figure below to clean the paper dust cleaning roller. |
2 | Attachment failure of the T1 roller holder ASSY | Reattach the T1 roller holder ASSY correctly. |
3 | Connection failure of the paper feed motor harness | Reconnect the paper feed motor harness. |
4 | Connection failure of the T1 paper feed sensor harness | Reconnect the T1 paper feed sensor harness. |
5 | Connection failure of the HVPS flat cable | Reconnect the HVPS flat cable. |
6 | Connection failure of the T1 pickup clutch harness | Reconnect the T1 pickup clutch harness. |
7 | T1 paper empty actuator coming off | Reattach the T1 paper empty actuator. |
8 | Abrasion of the paper pick up roller | Replace the PF kit 1. |
9 | T1 pickup clutch failure | Replace the T1 pickup clutch. |
10 | T1 paper empty sensor failure | Replace the T1 paper empty sensor. |
11 | Damaged plate gear | Replace the T1 plate gear. |
12 | Paper feed motor failure | Replace the paper feed motor. |
13 | High-voltage power supply PCB failure | Replace the high-voltage power supply PCB ASSY. |
14 | Panel PCB failure | Replace the panel PCB ASSY. |
15 | Damaged gears in the paper pickup system | Replace the main frame L ASSY. |
16 | Damaged fuser unit | Replace the fuser unit. |
17 | Main PCB failure | Replace the main PCB ASSY. |