Brother HL3190CDW
Troubleshooting. 2.8.5 Paper jam at the duplex tray
User Check
• Flip over the paper in the T1 or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2 for the duplex tray.
• Flip through the paper and reset it in the T1.
• Use A4 or Letter paper specified by the manufacturer.
Step | Cause | Cause |
---|---|---|
1 | Foreign object in the duplex paper feeding system | Remove the foreign object. |
2 | Fuser cover attachment failure | Reattach the fuser cover. |
3 | Back cover failure | Replace the back cover. |
4 | T1 duplex paper feeding system failure | Replace the T1. |
5 | Duplex clutch failure | Replace the paper feed unit. |
6 | Duplex unit failure | Replace the duplex unit. |
7 | Main PCB failure | Replace the main PCB. |