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Brother HL3160CDW

Troubleshooting. 2.3 Multiple sheets of paper are fed, Paper becomes wrinkled

2.3 Multiple sheets of paper are fed

User Check

• Check that there is not too much paper set in the T1.
• Check that the paper is set in the T1 correctly.
• Flip over the paper in the T1 or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Flip through the paper and reset it in the T1.

Step Cause Cause
1 Abrasion of the separation pad ASSY Replace the PF kit 1.

4.2.4 Paper becomes wrinkled

User Check

• Check that the paper is set in the T1 correctly.
• Flip over the paper in the T1 or rotate the paper 180°.
• Adjust each paper guide according to each paper size.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Check that the paper is not damp.
• Check that there is no dust stuck to the heat roller or pressure roller of the fuser unit.
• Check that the type of paper is appropriate.
• Check that the right and left envelope levers of the fuser unit are not set in the different positions.

Step Cause Cause
1 Paper eject ASSY failure Replace the paper eject ASSY.
2 Fuser unit failure Replace the fuser unit.
Error Code
Service Mode, Troubleshooting
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