Brother HL2590DN
Troubleshooting. 2.3 No paper feeding from manual feed slot, Multiple sheets of paper are fed
2.3 No paper feeding from manual feed slot
User Check
• Check that the paper is set into the deepest part of the manual feed slot.
• Check that multiple sheets of paper are not set in the manual feed slot.
• Check that the thickness of the paper is 60 to 230 g/m2.
• Check that the paper tray is not set as the pick-up tray.
• Check that the paper tray is closed correctly.
Step | Cause | Remedy |
---|---|---|
1 | T1 roller holder ASSY attachment failure | Reattach the T1 roller holder ASSY. |
2 | Connection failure of the paper feed motor flat cable | Reconnect the paper feed motor flat cable. |
3 | Connection failure of the registration front/rear sensor harness | Reconnect the registration front/rear sensor harness. |
4 | Abrasion of the paper pick up roller | Replace the PF kit 1. |
5 | Paper feed motor flat cable failure | Replace the paper feed motor flat cable. |
6 | Registration front sensor failure | Replace the actuator holder ASSY. |
7 | Paper feed motor failure | Replace the paper feed motor. |
8 | Damaged gears in the paper feed drive system | Replace the frame L unit. |
9 | Damaged fuser unit | Replace the fuser unit. |
10 | Main PCB failure | Replace the main PCB ASSY. |
2.4 Multiple sheets of paper are fed
User Check
• Check that there is not too much paper set in each paper tray.
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2 for the paper tray, and 60 to 230 g/m2 for the MP tray.
• Flip through the paper and reset it in the paper tray.
Step | Cause | Remedy |
---|---|---|
1 | Abrasion of the separation pad | Replace the PF kit. |