Brother HL-L2312D
Troubleshooting. 2.9.1 Paper jam at the paper tray
User Check
• Check that the paper is set in the paper tray correctly.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Flip through the paper and reset it in the paper tray.
Step | Cause | Remedy |
---|---|---|
1 | Foreign object around the paper tray | Remove the foreign object. |
2 | Paper dust cleaning roller attachment failure | Reattach the paper dust cleaning roller. |
3 | Paper feed actuator coming off | Reattach the paper feed actuator. |
4 | Registration front actuator coming off | Reattach the registration front actuator. |
5 | Connection failure of the registration front/rear sensor harness | Reconnect the registration front/rear sensor harness. |
6 | Connection failure of the registration clutch harness | Reconnect the registration clutch harness. |
7 | Connection failure of the T1 paper feed sensor harness (non paper empty sensor models only) | Reconnect the T1 paper feed sensor harness. |
8 | Connection failure of the T1 paper empty/paper feed sensor harness (paper empty sensor models only) | Reconnect the T1 paper empty/paper feed sensor harness. |
9 | Registration front sensor failure | Replace the actuator holder ASSY. |
10 | T1 paper feed sensor failure (non paper empty sensor models only) | Replace the T1 paper feed sensor PCB ASSY. |
11 | T1 paper empty sensor failure (paper empty sensor models only) | Replace the T1 paper empty/paper feed sensor PCB ASSY. |
12 | Paper feed motor failure | Replace the paper feed motor. |
13 | Damaged gears in the paper feed drive system | Replace the frame L unit. |
14 | Damaged fuser unit | Replace the fuser unit. |
15 | Main PCB failure | Replace the main PCB ASSY. |